Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name and contact information
• Organization details
• Account credentials
• Communications with our team
• Usage data and preferences

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new features and services

Data Handling

Your data is handled with care:

• Data is never used to train public AI models
• You retain full ownership of your data
• Data export is available at any time
• Secure data deletion is available upon request

Information Sharing

We do not sell your personal information. We may share data only with:

• Service providers who help operate our service
• Chamber partners (with your consent)
• Coaches you choose to connect with

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications

Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption in transit and at rest using AES-256
• Role-based access control (RBAC)
• Multi-factor authentication
• Regular security audits

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@thoughtpartnr.com.